Refund policy

BELTORI

Return & Refund Policy

Beltori.com  |  Operated by NOBS Biz LLC

Effective Date: May 2026 Last updated: July 2026

At Beltori, we stand behind every belt and component we sell. If you are not completely satisfied with your purchase, we make returns simple and fair. Please read the policy below carefully before initiating a return.

1.  Return Eligibility

We accept returns on eligible items within 30 days of the confirmed delivery date, provided the following conditions are met:

• Item is in new, unused, and unworn condition

• Item has all original tags, labels, and packaging intact

• Item shows no signs of wear, alteration, scratching, or damage

• Item is not a final sale, clearance, or custom/special-order product (see Section 4)

Condition is assessed upon receipt. Items returned in worn or altered condition will not qualify for a full refund and may be subject to a restocking fee or returned to the sender.

2.  Domestic Returns (United States)

We want returning an item to be as easy as possible for our US customers.

2.1  Free Return Shipping

For eligible domestic returns, Beltori covers return shipping via economy service. We will provide a prepaid return shipping label at no cost to you.

• Economy shipping label provided free of charge

• We do not cover expedited return shipping costs

• Return label will be emailed to you upon return approval

2.2  How to Initiate a Domestic Return

To start a return:

• Visit our returns portal at Beltori.com/returns or email us at returns@beltori.com

• Include your order number and reason for return

• Once approved, you will receive a prepaid economy shipping label within 1 business day

• Package the item securely and drop off at the carrier location listed on the label

• Once we receive and inspect the item, your refund will be processed within 3–5 business days

2.3  Refund Method

• Refunds are issued to the original payment method

• Store credit may be offered as an alternative and is typically processed faster

• Original shipping charges are non-refundable unless the return is due to our error

3.  International Returns

We ship worldwide and welcome international customers. However, international return shipping costs are handled differently from domestic returns.

3.1  Customer-Paid Return Shipping

For international returns (outside the United States), the customer is responsible for all return shipping costs, including:

• Return postage to our facility in the United States

• Any customs duties, taxes, or fees associated with the return shipment

• We recommend shipping with tracking and insurance, as Beltori is not responsible for packages lost or damaged in return transit

3.2  Warranty & Defect Exception

If your item arrived defective, damaged in transit, or was shipped incorrectly by us, Beltori will cover the cost of return shipping for international customers. To qualify for this exception:

• Contact us within 14 days of confirmed delivery

• Provide clear photos of the defect or damage

• Our team will review and, upon approval, provide a prepaid return label or reimburse return shipping costs up to a reasonable economy rate for your region

3.3  How to Initiate an International Return

• Email returns@beltori.com with your order number, country, and reason for return

• Our team will respond within 2 business days with return instructions

• For warranty/defect claims, include photos with your initial email

4.  Non-Returnable Items

The following items are not eligible for return under any circumstances:

• Final sale and clearance items (marked at time of purchase)

• Custom or special-order items (personalized buckles, custom-length straps, made-to-order products)

• Items that have been worn, altered, scratched, or show any signs of use

• Items returned without original packaging or tags

• Gift cards

Custom and special-order items may be eligible for warranty service if a manufacturing defect is present. Contact us at returns@beltori.com to discuss.

5.  Exchanges

We gladly offer exchanges for a different size, color, or product of equal value:

• Exchanges follow the same eligibility conditions as returns (Section 1)

• Domestic exchanges: Beltori covers return shipping on the original item and ships the replacement at no additional shipping cost

• International exchanges: Customer covers return shipping; Beltori ships the replacement at standard international shipping rates

• If the desired exchange item is out of stock, we will offer store credit or a full refund

6.  Defective or Incorrect Items

If you received an item that is defective, damaged in transit, or different from what you ordered, we will make it right at no cost to you:

• Contact us within 14 days of confirmed delivery

• Provide your order number and photos of the issue

• We will ship a replacement or issue a full refund, including original shipping costs

• Return shipping for defective or incorrect items is covered by Beltori for both domestic and international customers

7.  Refund Timeline

8.  Contact Us

For any questions about returns, exchanges, or to start a return:

  Email: info@beltori.com

Our team responds within 1–2 business days. We are committed to making every Beltori experience one you will want to repeat.

Beltori.com Return & Refund Policy  —  Operated by NOBS Biz LLC  —  Effective July 2026